Terms & Conditions
Last Updated: March 12, 2026
Welcome to TrustPoint Solutions ("TrustPoint," "we," "our," or "us"). By accessing or using this website, you agree to these Terms & Conditions ("Terms"). If you do not agree, please do not use this website.
1. Website Use
This website is provided for informational and business purposes only. You agree to use it lawfully and respectfully.
You may not:
- Attempt unauthorized access
- Use the site for unlawful or misleading purposes
- Copy or misuse content without permission
2. No Legal Advice or Attorney-Client Relationship
- TrustPoint Solutions is not a law firm.
- Nothing on this website constitutes legal advice
- No attorney-client relationship is formed through website use, forms, or chatbots
- Users should consult licensed attorneys for legal matters
3. Services and Agreements
TrustPoint provides marketing, video, automation, CRM, and AI-enabled business services.
- All services, pricing, timelines, and deliverables are governed by separate written proposals or agreements
- Website content does not constitute a binding offer
4. AI, Chatbots, and Automation
TrustPoint uses AI-assisted tools to enhance communication and efficiency.
- AI does not replace professional judgment
- Users should not rely solely on automated outputs
- Sensitive or confidential information should not be submitted unless expressly requested
5. Intellectual Property
All website content—including text, video, branding, systems, and graphics—is the property of TrustPoint Solutions or its licensors and is protected by law. Unauthorized use is prohibited.
6. User Submissions
By submitting information:
- You confirm it is accurate and lawful
- You grant permission for business communication and service delivery
- Submissions are not confidential unless agreed otherwise in writing
7. SMS/Text Messaging Terms
If you opt in to receive text messages from TrustPoint Solutions (the "Company," "we," "us"), we may send SMS/text messages to the mobile number you provide.
A. Description of SMS Use Cases
Message types may include:
- Responses to inquiries you submit through our forms or scheduling pages
- Appointment confirmations, reminders, and updates
- Requested follow-up messages related to our services
- Administrative or service-related notifications
- If you separately opt in, marketing/promotional messages such as announcements, offers, and product or service updates
B. Message Frequency Disclosure
Message frequency varies based on your interaction with us and the services you request. For most users, messages will be limited to up to 4 per month, unless you initiate additional conversations or request additional updates.
C. Message & Data Rate Disclosure
Message and data rates may apply depending on your mobile carrier plan.
D. Opt-Out Instructions
You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message.
E. Customer Support Contact
For help, reply HELP or contact us at:
Email: julie@trustpointsolutions.ai
You may also reach us through the contact options on our website.
F. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
G. Age Restriction (18+)
By opting in to receive SMS/text messages, you confirm that you are 18 years of age or older and authorized to use the mobile number provided.
H. Privacy Policy Link
Your use of SMS/text messaging is also subject to our Privacy Policy.
8. Third-Party Services
TrustPoint may reference third-party tools or services. We are not responsible for their content, availability, or practices.
9. Disclaimer of Warranties
This website is provided "as is" and "as available."
We make no warranties regarding accuracy, availability, or fitness for a particular purpose.
10. Limitation of Liability
To the fullest extent permitted by law, TrustPoint Solutions shall not be liable for indirect, incidental, or consequential damages arising from website use.
11. Indemnification
You agree to indemnify and hold TrustPoint Solutions harmless from claims arising from misuse of the website or violation of these Terms.
12. Termination
We may suspend or terminate access to the website at any time for violations of these Terms.
13. Governing Law
These Terms are governed by the laws of the state in which TrustPoint Solutions is headquartered, without regard to conflict-of-law principles.
14. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.
15. Contact Information
TrustPoint Solutions
Email: info@trustpointsolutionsai.com
Website: www.trustpointsolutionsai.com